Case StudyÉtude de cas · LiteFarm · 2024 · 9 min read 9 min de lecture

One Designer. Five Roles. Zero Compromises. One Designer. Five Roles. Zero Compromises.

How I built an AI-enhanced design practice at LiteFarm that covered research, strategy, prototyping, and pixel-perfect delivery — solo. How I built an AI-enhanced design practice at LiteFarm that covered research, strategy, prototyping, and pixel-perfect delivery — solo.

Client
LiteFarm
RoleRôle
Lead UX Designer (Solo)
YearAnnée
2024
DisciplinesDisciplines
UX StrategyAI-Enhanced DesignResearchSystems ThinkingProduct Design

What if one designer could do the work of five?

Not by cutting corners. Not by shipping faster and thinking less. But by building a smarter process — one that uses AI to amplify judgment rather than replace it.

That's the question I had to answer at LiteFarm.

LiteFarm is an open-source farm management platform built to support sustainable agriculture. Small teams. Real constraints. A product that genuinely matters to the people using it: farmers across different geographies, languages, and levels of tech comfort. When I joined as the sole designer, the scope was clear. The headcount was not.

One person. Five roles.

What if one designer could do the work of five?

Not by cutting corners. Not by shipping faster and thinking less. But by building a smarter process — one that uses AI to amplify judgment rather than replace it.

That's the question I had to answer at LiteFarm.

LiteFarm is an open-source farm management platform built to support sustainable agriculture. Small teams. Real constraints. A product that genuinely matters to the people using it: farmers across different geographies, languages, and levels of tech comfort. When I joined as the sole designer, the scope was clear. The headcount was not.

One person. Five roles.

The org reality La réalité de l'organisation

Before I could optimise anything, I had to understand what the job actually was. Not the job description. The real job.

In a fully staffed design org, this work would be distributed across a UX researcher, a product designer, a UI designer, a design strategist, and someone managing the design system and web presence. At LiteFarm, that someone was me.

The full scope included user research and synthesis across multiple farmer segments; market and domain research on emerging agricultural technology; UX strategy and product direction input; journey mapping, wireframing, and prototyping; pixel-perfect UI design and delivery; website design and marketing materials; and close collaboration with developers, product managers, and external stakeholders.

The risk wasn't burning out. The risk was doing all of it poorly — moving so fast that the things that matter, the research, the real user needs, the thinking, got skipped in favour of outputs that looked like progress.

I didn't accept that trade-off. Instead, I rebuilt the process.

Before I could optimise anything, I had to understand what the job actually was. Not the job description. The real job.

In a fully staffed design org, this work would be distributed across a UX researcher, a product designer, a UI designer, a design strategist, and someone managing the design system and web presence. At LiteFarm, that someone was me.

The full scope included user research and synthesis across multiple farmer segments; market and domain research on emerging agricultural technology; UX strategy and product direction input; journey mapping, wireframing, and prototyping; pixel-perfect UI design and delivery; website design and marketing materials; and close collaboration with developers, product managers, and external stakeholders.

The risk wasn't burning out. The risk was doing all of it poorly — moving so fast that the things that matter, the research, the real user needs, the thinking, got skipped in favour of outputs that looked like progress.

I didn't accept that trade-off. Instead, I rebuilt the process.

Overview of LiteFarm design workspace in Figma
Overview of LiteFarm design workspace in Figma Overview of LiteFarm design workspace in Figma

The diagnosis Le diagnostic

Before reaching for any tool, AI or otherwise, I mapped where the real friction was.

Three patterns showed up immediately.

Time lost in translation. Raw research data — hours of interview recordings, pages of notes — was sitting too far from the decisions being made. The gap between "we talked to farmers" and "here's what they need" was too wide and too slow.

Domain knowledge gaps creating bottlenecks. For specialised projects like Smart Irrigation, no one on the team had the technical background to evaluate what was feasible, what was meaningful, and what was just tech for tech's sake. That gap was slowing everything down.

Cognitive fragmentation. Constantly switching between research mode, strategy mode, and craft mode is expensive. Every context switch costs time and depth. Without a system, the work was reactive, not deliberate.

The solution wasn't to work harder across all three. It was to figure out which parts of the process genuinely required human judgment — and which parts could be accelerated without losing quality. That distinction became the foundation of everything that followed.

Before reaching for any tool, AI or otherwise, I mapped where the real friction was.

Three patterns showed up immediately.

Time lost in translation. Raw research data — hours of interview recordings, pages of notes — was sitting too far from the decisions being made. The gap between "we talked to farmers" and "here's what they need" was too wide and too slow.

Domain knowledge gaps creating bottlenecks. For specialised projects like Smart Irrigation, no one on the team had the technical background to evaluate what was feasible, what was meaningful, and what was just tech for tech's sake. That gap was slowing everything down.

Cognitive fragmentation. Constantly switching between research mode, strategy mode, and craft mode is expensive. Every context switch costs time and depth. Without a system, the work was reactive, not deliberate.

The solution wasn't to work harder across all three. It was to figure out which parts of the process genuinely required human judgment — and which parts could be accelerated without losing quality. That distinction became the foundation of everything that followed.

The AI-enhanced pipeline Le pipeline amélioré par l'IA

This is not a tools list. The tools are secondary. What matters is the method.

The pipeline I built has five stages. Each one is a deliberate decision about where AI amplifies the work — and where I stay fully in control.

This is not a tools list. The tools are secondary. What matters is the method.

The pipeline I built has five stages. Each one is a deliberate decision about where AI amplifies the work — and where I stay fully in control.

Stage 01

Domain immersion

Specialised projects require background knowledge that takes weeks to build through traditional desk research.

AI handles
  • Synthesising research papers, industry reports, and technical documentation into structured summaries
  • Building a domain briefing that gets me to informed quickly
Gemini Deep ResearchNotebookLM
I own
  • Deciding what is relevant
  • Identifying where literature diverges from lived reality
  • Formulating interview questions that test assumptions rather than confirm them
Result: From knowing nothing about a domain to conducting credible expert interviews in days, not weeks.
Stage 02

Research synthesis

20 hours of recordings is not insight. It's raw material. Turning it into something usable is where most teams take too long or go too shallow.

AI handles
  • Transcript processing and initial tagging
  • Surfacing recurring language and themes across sessions
  • Flagging tensions and contradictions
Google MeetClaudeZoom
I own
  • Deciding which patterns matter
  • Understanding the emotional context behind the words
  • Distinguishing between what farmers say and what they mean
Result: 20 hours of recorded farmer interviews processed into structured insight in under 5 days. Solo. A typical research team takes 2–3 weeks.
Stage 03

Insight to decision

Research that doesn't change decisions is decoration. The hardest part is not gathering insight — it's getting it to land.

AI handles
  • Formatting, structuring, and drafting supporting documentation
  • Initial clustering of affinity data
  • First-pass UX copy
ClaudeFigJam
I own
  • The argument and the framing
  • Which findings go at the top of the page and why
  • The conversation that turns a document into a decision
Stage 04

Design and prototyping

Moving from insight to interface requires both systems thinking and visual craft. AI helps switch between modes without losing momentum.

AI handles
  • Generating annotation copy
  • Checking consistency against the design system
  • Drafting component documentation and design decision summaries
FigmaFigJamClaude
I own
  • Every design decision
  • Layout, hierarchy, interaction logic, visual language
  • The craft — this is where I stay fully human, on purpose
Honest note: This is also where AI currently falls shortest. Rapid AI-generated prototypes still require significant human rework to reach production quality. The craft doesn't get outsourced.
Stage 05

Delivery and documentation

Pixel-perfect delivery requires more than good files. It requires context — why decisions were made, what edge cases were considered, what the developer needs to know.

AI handles
  • First drafts of handoff documentation
  • Accessibility notes and component specs
ClaudeFigma
I own
  • The final review
  • The developer conversation
  • The quality bar
Stage 1 of 5
STAGEÉTAPE 01

Domain immersion Domain immersion

The problemLe problème
Specialised projects require background knowledge that takes weeks to build through traditional desk research. Specialised projects require background knowledge that takes weeks to build through traditional desk research.
The methodLa méthode
I use AI-assisted deep research (Gemini Deep Research, NotebookLM) to build a knowledge base fast. Not to form conclusions, but to arrive at interviews already fluent enough to ask the right questions. I use AI-assisted deep research (Gemini Deep Research, NotebookLM) to build a knowledge base fast. Not to form conclusions, but to arrive at interviews already fluent enough to ask the right questions.
AI handlesL'IA gère
Synthesising existing research, academic papers, industry reports, and technical documentation into structured summaries. Building a domain briefing that gets me to informed quickly. Synthesising existing research, academic papers, industry reports, and technical documentation into structured summaries. Building a domain briefing that gets me to informed quickly.
I ownJe maîtrise
Deciding what is relevant. Identifying where the literature diverges from lived reality. Formulating the interview questions that test assumptions rather than confirm them. Deciding what is relevant. Identifying where the literature diverges from lived reality. Formulating the interview questions that test assumptions rather than confirm them.
The resultLe résultat
I can go from knowing nothing about a domain to conducting credible expert interviews in days, not weeks. I can go from knowing nothing about a domain to conducting credible expert interviews in days, not weeks.
NotebookLM domain research session for Smart Irrigation
NotebookLM domain research session for Smart Irrigation NotebookLM domain research session for Smart Irrigation
STAGEÉTAPE 02

Research synthesis Research synthesis

The problemLe problème
20 hours of interview recordings is not insight. It's raw material. Turning it into something usable is where most teams either take too long or go too shallow. 20 hours of interview recordings is not insight. It's raw material. Turning it into something usable is where most teams either take too long or go too shallow.
The methodLa méthode
I use a combination of auto-transcription (Google Meet, Zoom), AI-assisted thematic clustering (Claude), and manual sense-making. The AI handles the first-pass pattern recognition. I handle the interpretation. I use a combination of auto-transcription (Google Meet, Zoom), AI-assisted thematic clustering (Claude), and manual sense-making. The AI handles the first-pass pattern recognition. I handle the interpretation.
AI handlesL'IA gère
Transcript processing, initial tagging, surfacing recurring language and themes across sessions, flagging tensions and contradictions. Transcript processing, initial tagging, surfacing recurring language and themes across sessions, flagging tensions and contradictions.
I ownJe maîtrise
Deciding which patterns matter. Understanding the emotional context behind the words. Distinguishing between what farmers say and what they mean. Deciding which patterns matter. Understanding the emotional context behind the words. Distinguishing between what farmers say and what they mean.
The resultLe résultat
20 hours of recorded interviews with livestock farmers, processed into structured user flows and qualitative insight frameworks, in under 5 days. Solo. That's typically a 2 to 3 week process for a research team. 20 hours of recorded interviews with livestock farmers, processed into structured user flows and qualitative insight frameworks, in under 5 days. Solo. That's typically a 2 to 3 week process for a research team.
Claude-assisted thematic clustering of farmer interview transcripts
Claude-assisted thematic clustering of farmer interview transcripts Claude-assisted thematic clustering of farmer interview transcripts
STAGEÉTAPE 03

Insight to decision Insight to decision

The problemLe problème
Research that doesn't change decisions is decoration. The hardest part of the process is not gathering insight. It's getting it to land. Research that doesn't change decisions is decoration. The hardest part of the process is not gathering insight. It's getting it to land.
The methodLa méthode
I use AI to help structure findings into formats that work for different stakeholders — affinity diagrams, empathy maps, journey maps, prioritised insight summaries. The structure makes the findings navigable. The argument makes them persuasive. I use AI to help structure findings into formats that work for different stakeholders — affinity diagrams, empathy maps, journey maps, prioritised insight summaries. The structure makes the findings navigable. The argument makes them persuasive.
AI handlesL'IA gère
Formatting, structuring, and drafting supporting documentation. Initial clustering of affinity data. First-pass UX copy. Formatting, structuring, and drafting supporting documentation. Initial clustering of affinity data. First-pass UX copy.
I ownJe maîtrise
The argument. The framing. Which findings go at the top of the page and why. The conversation with stakeholders that turns a document into a decision. The argument. The framing. Which findings go at the top of the page and why. The conversation with stakeholders that turns a document into a decision.
Livestock farmer research affinity diagram in FigJam
Livestock farmer research affinity diagram in FigJam Livestock farmer research affinity diagram in FigJam
STAGEÉTAPE 04

Design and prototyping Design and prototyping

The problemLe problème
Moving from insight to interface requires both systems thinking and visual craft. These are genuinely different modes, and AI helps me switch between them without losing momentum. Moving from insight to interface requires both systems thinking and visual craft. These are genuinely different modes, and AI helps me switch between them without losing momentum.
The methodLa méthode
Figma and FigJam as the primary environment, with AI assistance for documentation, annotation, and pattern checking. The design itself stays hand-crafted. Figma and FigJam as the primary environment, with AI assistance for documentation, annotation, and pattern checking. The design itself stays hand-crafted.
AI handlesL'IA gère
Generating annotation copy, checking consistency against the design system, drafting component documentation, and summarising design decisions for developer handoff. Generating annotation copy, checking consistency against the design system, drafting component documentation, and summarising design decisions for developer handoff.
I ownJe maîtrise
Every design decision. Layout, hierarchy, interaction logic, visual language. This is where I stay fully human, on purpose. Every design decision. Layout, hierarchy, interaction logic, visual language. This is where I stay fully human, on purpose.
Honest noteNote honnête
This is also where AI currently falls shortest. Rapid AI-generated prototypes still require significant human rework to reach production quality. I use AI here for acceleration in specific tasks, not for design generation. The craft doesn't get outsourced. This is also where AI currently falls shortest. Rapid AI-generated prototypes still require significant human rework to reach production quality. I use AI here for acceleration in specific tasks, not for design generation. The craft doesn't get outsourced.
LiteFarm UI design and component library in Figma
LiteFarm UI design and component library in Figma LiteFarm UI design and component library in Figma
STAGEÉTAPE 05

Delivery and documentation Delivery and documentation

The problemLe problème
Pixel-perfect delivery requires more than good files. It requires context — why decisions were made, what edge cases were considered, what the developer needs to know. Pixel-perfect delivery requires more than good files. It requires context — why decisions were made, what edge cases were considered, what the developer needs to know.
The methodLa méthode
AI-assisted documentation drafting (Claude for handoff notes, rationale summaries, and design specs), combined with manual review and developer collaboration. AI-assisted documentation drafting (Claude for handoff notes, rationale summaries, and design specs), combined with manual review and developer collaboration.
AI handlesL'IA gère
First drafts of handoff documentation, accessibility notes, and component specs. First drafts of handoff documentation, accessibility notes, and component specs.
I ownJe maîtrise
The final review, the developer conversation, and the quality bar. The final review, the developer conversation, and the quality bar.
LiteFarm developer handoff documentation in Figma
LiteFarm developer handoff documentation in Figma LiteFarm developer handoff documentation in Figma

When the research changed everything Quand la recherche a tout changé

Smart Irrigation · LiteFarm · 2024

When the Smart Irrigation project landed, the brief came with an assumption baked in: farmers needed more technology. Better sensors. More data. Smarter systems.

The problem: no one on the team — including me — knew enough about the domain to pressure-test that assumption. And the stakeholder pressure to move toward advanced tech was strong.

I started with domain immersion. Gemini Deep Research gave me a fast, structured understanding of the smart irrigation landscape: the technology, the research directions, the adoption patterns. NotebookLM helped me interrogate technical papers and sensor research in a way that surfaced the real questions underneath the obvious ones.

Then I went into the field, in a structured way.

First, I interviewed researchers and engineers working on smart sensors and precision irrigation — to understand why the field kept pushing for more tech, what they were trying to solve, and what they assumed about the farmers they were designing for.

Then I talked to farmers. Six in total. Structured interviews. Translated and processed into a large-scale affinity diagram and a detailed empathy map.

What came back was not what the project expected.

The farmers were not asking for more technology. They were asking for less. More specifically: systems that didn't add to their cognitive load, that worked in low-connectivity environments, that didn't require them to learn a new interface every season, and that didn't assume a level of technical literacy most of them didn't have and didn't want.

The research didn't just inform the design. It directly changed what got built.

Features that had been prioritised based on technical possibility were deprioritised. The product direction shifted from "how do we give farmers more data" to "how do we give farmers clearer decisions." That is a fundamentally different brief — and it produced a fundamentally different product.

That shift happened because the research process was rigorous enough to hold up against stakeholder pressure. The affinity diagram wasn't a summary. It was evidence. The empathy map wasn't a deliverable. It was a mirror.

AI made the synthesis fast enough to matter. Human judgment made it true enough to change the outcome.

When the Smart Irrigation project landed, the brief came with an assumption baked in: farmers needed more technology. Better sensors. More data. Smarter systems.

The problem: no one on the team — including me — knew enough about the domain to pressure-test that assumption. And the stakeholder pressure to move toward advanced tech was strong.

I started with domain immersion. Gemini Deep Research gave me a fast, structured understanding of the smart irrigation landscape: the technology, the research directions, the adoption patterns. NotebookLM helped me interrogate technical papers and sensor research in a way that surfaced the real questions underneath the obvious ones.

Then I went into the field, in a structured way.

First, I interviewed researchers and engineers working on smart sensors and precision irrigation — to understand why the field kept pushing for more tech, what they were trying to solve, and what they assumed about the farmers they were designing for.

Then I talked to farmers. Six in total. Structured interviews. Translated and processed into a large-scale affinity diagram and a detailed empathy map.

What came back was not what the project expected.

The farmers were not asking for more technology. They were asking for less. More specifically: systems that didn't add to their cognitive load, that worked in low-connectivity environments, that didn't require them to learn a new interface every season, and that didn't assume a level of technical literacy most of them didn't have and didn't want.

The research didn't just inform the design. It directly changed what got built.

Features that had been prioritised based on technical possibility were deprioritised. The product direction shifted from "how do we give farmers more data" to "how do we give farmers clearer decisions." That is a fundamentally different brief — and it produced a fundamentally different product.

That shift happened because the research process was rigorous enough to hold up against stakeholder pressure. The affinity diagram wasn't a summary. It was evidence. The empathy map wasn't a deliverable. It was a mirror.

AI made the synthesis fast enough to matter. Human judgment made it true enough to change the outcome.

Smart Irrigation research insight: assumption versus reality The brief assumed What the team expected • More sensors, more data • Richer tech dashboards • Advanced interfaces • Feature-led product brief 6 farmers interviewed What farmers needed Research reality • Less cognitive load • Works in low connectivity • No new interface to learn • Clearer decisions product direction, before and after original brief Give farmers more data. research-revised brief Give farmers clearer decisions.
Smart Irrigation affinity diagram showing scale of farmer interview synthesis
Smart Irrigation affinity diagram showing scale of farmer interview synthesis Smart Irrigation affinity diagram showing scale of farmer interview synthesis
Farmer empathy map from Smart Irrigation research
Farmer empathy map from Smart Irrigation research Farmer empathy map from Smart Irrigation research

Where AI ends and judgment begins Là où l'IA s'arrête et le jugement commence

I want to be honest about this — because the alternative is a case study that oversells the tools and undersells the thinking.

AI is genuinely useful for pattern recognition at scale, for first-pass synthesis, for domain briefings, for drafting documentation, and for cutting the distance between raw data and structured insight.

AI is not useful for deciding what matters. For reading the emotional register of a farmer who's frustrated but polite. For knowing when a design pattern is technically correct but humanly wrong. For the moment in a stakeholder meeting when the data says one thing and the room wants another, and someone has to hold the line.

Those moments are not AI problems. They are judgment problems. And judgment is not a feature you can add to a pipeline.

The practice I built at LiteFarm is not about replacing thinking with automation. It is about protecting thinking by automating the right things around it.

I want to be honest about this — because the alternative is a case study that oversells the tools and undersells the thinking.

AI is genuinely useful for pattern recognition at scale, for first-pass synthesis, for domain briefings, for drafting documentation, and for cutting the distance between raw data and structured insight.

AI is not useful for deciding what matters. For reading the emotional register of a farmer who's frustrated but polite. For knowing when a design pattern is technically correct but humanly wrong. For the moment in a stakeholder meeting when the data says one thing and the room wants another, and someone has to hold the line.

Those moments are not AI problems. They are judgment problems. And judgment is not a feature you can add to a pipeline.

The practice I built at LiteFarm is not about replacing thinking with automation. It is about protecting thinking by automating the right things around it.

4–5×
Roles covered

One designer. Full design function. No extra headcount.

<5
Days to synthesis

20 hours of farmer interviews to structured insight. Solo.

Zero
Craft compromises

Across research, strategy, UX, UI, and pixel-perfect delivery.

Direct product impact

The Smart Irrigation research directly changed what got built. Brief shifted from "give farmers more data" to "give farmers clearer decisions." Not faster design — better decisions. That is the outcome that matters most.

What it delivered Ce que ça a livré

Five roles, one person, no depth loss Five roles, one person, no depth loss

Research, strategy, UX, UI, and delivery were all covered without handing off the responsibility for quality. Research, strategy, UX, UI, and delivery were all covered without handing off the responsibility for quality.

Research at the speed decisions need Research at the speed decisions need

20 hours of interviews processed into actionable insight in under 5 days — not as a one-off, but as a repeatable process. 20 hours of interviews processed into actionable insight in under 5 days — not as a one-off, but as a repeatable process.

Domain expertise on demand Domain expertise on demand

Projects like Smart Irrigation required deep knowledge fast. The AI-assisted immersion process meant credible expert interviews within days of first encountering a new domain. Projects like Smart Irrigation required deep knowledge fast. The AI-assisted immersion process meant credible expert interviews within days of first encountering a new domain.

Design decisions that changed the product Design decisions that changed the product

The Smart Irrigation research directly redirected the product brief. Not faster design — better decisions. That is the outcome that matters most. The Smart Irrigation research directly redirected the product brief. Not faster design — better decisions. That is the outcome that matters most.

Final LiteFarm UI screens delivered
Final LiteFarm UI screens delivered Final LiteFarm UI screens delivered
LiteFarm website design and marketing materials
LiteFarm website design and marketing materials LiteFarm website design and marketing materials

The reusable playbook Le guide réutilisable

01
Protect the thinking, automate the scaffolding Protect the thinking, automate the scaffolding

AI should handle the parts of the process that don't require human judgment — formatting, drafting, first-pass clustering, documentation. The moments that require interpretation, empathy, and argument are yours. Keep them that way. AI should handle the parts of the process that don't require human judgment — formatting, drafting, first-pass clustering, documentation. The moments that require interpretation, empathy, and argument are yours. Keep them that way.

02
Arrive informed, not empty Arrive informed, not empty

Domain immersion before interviews is not optional. AI-assisted research briefings compress weeks of background work into days. Show up fluent enough to ask the questions that matter. Domain immersion before interviews is not optional. AI-assisted research briefings compress weeks of background work into days. Show up fluent enough to ask the questions that matter.

03
Evidence, not summary Evidence, not summary

The difference between research that changes decisions and research that gets filed is structure. Affinity diagrams, empathy maps, and insight hierarchies are arguments. Build them like you intend to win with them. The difference between research that changes decisions and research that gets filed is structure. Affinity diagrams, empathy maps, and insight hierarchies are arguments. Build them like you intend to win with them.

04
Know where AI fails Know where AI fails

Rapid prototyping, emotional nuance, stakeholder navigation, and final visual judgment are not AI problems. Treat them like they are, and you will ship the wrong things faster. That is not progress. Rapid prototyping, emotional nuance, stakeholder navigation, and final visual judgment are not AI problems. Treat them like they are, and you will ship the wrong things faster. That is not progress.

05
The method travels The method travels

Everything I built at LiteFarm can be mapped onto a team of two, five, or twenty. The pipeline scales. The principles stay the same. Everything I built at LiteFarm can be mapped onto a team of two, five, or twenty. The pipeline scales. The principles stay the same.

The work I do is research-driven and hands-on. I think at the strategy level and stay in the craft. If you're building something that needs both, let's talk. The work I do is research-driven and hands-on. I think at the strategy level and stay in the craft. If you're building something that needs both, let's talk.